Welcome to the Supreme Products Cap Range, home of the hat experts. Our goal is to help create a hat that is custom made for your needs. Are you unsure as to exactly what hat you are looking for? Simply email us your artwork, your quantity and your color and we will email you a selection of creative hat options within 24 hours. We can also assist with your art and design services. Supreme Productss has one mission – to provide you with the greatest variety of quality, functional, and customisable Promotional Products for any occasion while saving you time and money. We are confident that you will find a hat to fit your needs if it is for a relaxing day on the course or even shooting some hoops. Headwear, cap, lid, sombrero, beanie – whatever you prefer to call it, a hat is the ideal way to display your logo on a fashionable item that people are going to wear everywhere and everyday. Unlike many promotional products, headwear are not just another stylish accessory, yet often times serve a very important purpose. These are not your grandpa’s hats (although he would surely wear one!) We have the right hat to fit the needs of your target consumer and company culture.
Whether these are hats for a large corporate event or for the annual company picnic, our account managers are experts in the industry who will deliver exceptional customer service to ensure that you have your promotional hats in your hands in a quick and cost-effective manner. There is a lot to see, so take a look around our website for some inspiration and ideas or if you would like a quote or sample please call or email us. We look forward to helping you make the perfect promotional hat that will be worthy to bestow your logo. Headwear come in all shapes, sizes, colors, brands, and materials. Let’s get started! The world of promotional hats may seem vast and a little intimidating, yet our Cap Account Managers can walk you through the simple steps to achieve a promotional masterpiece. Also, if you know what you want and are ready to order, then we can take it from there. We offer all types of hats such as classic baseball caps, knit hats, headbands, performance and moisture wicking hats, visors, work hats, bucket hats, and novelty hats.
These caps are available in many different materials including cotton, cotton twill, and synthetic blends to deliver both comfort and style at any price. Once you have selected a hat style and material, you have a range of colors to choose from to show support for your team or match the logo. We have many cap & hat options for you to choose from in different styles and colors all waiting to be decorated with your artwork. We understand the complex and competitive promotional product industry and is committed to making sure that your promotional cap is created using the highest industry standards and state-of-the-art equipment and materials. Our team is attentive to your needs and committed to surpassing your expectations. The next step is choosing and placing the artwork. You can provide a design or we can create one with you to be printed or embroidered on your cap. You can really make a statement with 3-D embroidery, which is slightly raised off the surface for greater impact. For high visibility place your logo on the front panel for all to see or for a more classic look have it a bit smaller on the back or side of the cap. We’re here to help, so please email us your question to email@example.com or call our sales team on 0451 500 824
Before We Accept an Order: Orders must be confirmed in writing (email) Purchase orders must have an order number, expected delivery date and a physical delivery address. We do not deliver to a PO Box. Please advise the product code as listed on our web site, the product colour and the print colours required along with the quantity you would like to order. Please advise the decoration you require (printed/engraved/CMYK/full colour sublimation/embossed/debossed) Also, please advise how many positions printing is required (one or two sides etc)
Trading Terms: All orders are on a COD basis prior to production commencement (unless a Government Department or School/University – where a 30 day credit account will be extended) We accept Mastercard/Visa/ Cheque (upon cleared funds) BPay, Direct Deposit or Pay Pal. We do not charge any Merchant Fees on MC or Visa. An invoice will be emailed to you for payment prior to commencing production. Once payment has been received and production has begun, the order is unable to be cancelled.
Freight: Freight is charged at cost and we make our best efforts for your order to leave the production facility on time to meet your advised deadline. Sometimes, however – things do go wrong. Goods will sometimes be delayed held in Customs for inspection, delays by freight companies and late notice “out of stock” advice by the factories. We use our own freight companies and don’t accept the use of an outside carrier.
Returns: Claims and returns need to be lodged within 14 days of receiving the goods. If there is a fault in the product supplied or a factory error in the printing, a claim will be accepted. Faulty goods must be returned to us for inspection. Once we have inspected the goods a refund or replacement of stock will be issued at our discretion.
Colours: If exact colour matching is required on a product please request a sample. The colours of the merchandise pictured on this website are indicative only. Some shades of colours can vary from various production runs during manufacture.
Artwork Policy: Our preferred format for all art files are either Vector EPS or Adobe Illustrator AI files. PDF files can sometimes be used depending on the originating artwork. Any images must be at minimum 300 dpi. We will advise on receipt of files if they are acceptable for use. Text must be converted to Outlines. Placed images need to be either embedded or supplied as separate files. We can’t use CMYK files for solid spot colour printing. For solid spot colour printing please advise a PMS colour – available on our COLOUR CHART Tab.
Redrawing Artwork Files: We use a graphic artist studio to redraw files that are not suitable to work with. The cost to have a file redrawn for suitable print quality is a flat rate of $35 plus GST.
We Do Not Accept: Gif files, JPEG files, Page layout files such as Quark or Pagemaker, Word processing documents such as MS Word/Power Point, Photocopies or PMT’s of photocopies, business cards, letterheads, fax transmissions, etc. (These formats are too low of a quality to ensure you a quality imprint.) Please Note, artwork with tight registration, halftones, screen tints and/or bleeds must be reviewed by our Art Department for approval. Avoid very fine lines, both in type and illustrations.
Fonts: All fonts need to be converted to Outlines.
Art Work Layouts: All orders will receive an emailed file sent, which needs to approved by the customer prior to the job entering production. Please note, our delivery schedule may depend on the quality of the artwork submitted to us, and upon any changes made to the artwork once the order has been worked on. Our production times are an estimate and begin when the artwork approval has been returned to us as “approved”
You are more than welcome to order an UNBRANDED sample of any of our products on the web site for prior inspection of quality, colour matching purposes etc. We need to buy these samples from the factories, some of them are local and some are offshore – so there is a cost. The sample requested is charged at the cheapest rate (end column) on our main price page along with freight and a handling fee. Samples are non returnable. If exact colour matching is crucial to you, we suggest you order the sample prior to production.